Delivery time
Most orders are dispatched within 2-3 weeks, if we cannot dispatch in that timescale it is most unusual for dispatch to be longer than 6 weeks from the date you place your order. If for any reason we anticipate there will be an undue delay we will inform you and you may cancel your order if you wish.
In addition, you should note that we only deliver to selected countries.
Tax Charges
All our prices are shown exclusive of VAT which will be added at checkout (unless you have a Company VAT-id, or your address is outside the European Union).
Credit Card Security
All credit card payments are processed through PayPal on a secure server.
Privacy Policy
EuroDidact do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. All information is collected lawfully and in accordance with the Data Protection Act 1998. Any information collected will only be used to contact you by ourselves to keep you informed of our products and services. Should you not wish to receive such mailings please send a message to mail@eurodidact.com.
Guarantee
We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee. Items returned for any reason, carriage paid, with the packaging undamaged will be replaced or the full value refunded. This does not affect your statutory rights as a consumer.
Complaints
We will endeavor to respond to any complaint within 5 working days.
Cancellation
You may cancel your order within 7 working days without giving a reason, this period commences the day after you receive the goods provided no seals have been broken on the packages. You must return the goods post paid and your payment will be refunded in full within 30 days.
Company Number
EuroDidact is registered in Denmark VAT No. DK11885225, and in The United Kingdom (UK) VAT No. GB805035269